Comprehensive market data and adoption statistics for Help Scout. Discover which industries use Help Scout, common tool pairings, and traffic benchmarks.
Average vs median monthly visits for brands using Help Scout
Distribution of Help Scout users by traffic volume
Which industries use Help Scout the most
Tools frequently used alongside Help Scout by the same brands
| # | Tool | Category | Shared Brands | Overlap |
|---|---|---|---|---|
| 1 | Google Analytics | Analytics | 38 | 86.4% |
| 2 | Shopify | Storefront | 38 | 86.4% |
| 3 | Klaviyo | Email Sms | 37 | 84.1% |
| 4 | Meta Ads | Advertising | 34 | 77.3% |
| 5 | Shop Pay | Payments Checkout | 34 | 77.3% |
| 6 | Google Ads | Advertising | 32 | 72.7% |
| 7 | TikTok Ads | Advertising | 30 | 68.2% |
| 8 | Shopify Meta CAPI (native) | Data Infrastructure | 26 | 59.1% |
| 9 | Google Tag Manager | Data Infrastructure | 23 | 52.3% |
| 10 | Pinterest Ads | Advertising | 23 | 52.3% |
How Help Scout usage is distributed across different industries
| # | Category | Brands | Share |
|---|---|---|---|
| 1 | Ecommerce | 42 | 95.5% |
| 2 | Content & Media | 2 | 4.5% |
High Traffic Brands (1M+)
1
Medium Traffic (100K-1M)
18
Emerging Brands (<100K)
25